Return & Refunds
Return & Refund Policy
At Make D Trend, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Return Eligibility
You may request a return within 14 days of receiving your order.
To be eligible for a return:
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The item must be unused and in original condition
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The item must be in its original packaging
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You must provide proof of purchase
Items that do not meet these conditions may not be eligible for a return.
Non-Returnable Items
Some items cannot be returned, including:
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Items that have been used or damaged by the customer
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Clearance or final sale items
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Products returned without prior approval
Refund Process
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved, your refund will be processed and credited to your original payment method within 5–10 business days.
Return Shipping
Customers may be responsible for return shipping costs unless the item received is defective or incorrect.
Shipping costs are non-refundable.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.
Our support team will arrange a replacement or refund.
How to Start a Return
To start a return, please contact our support team with the following information:
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Order number
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Product name
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Reason for return
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Photo proof (if item is damaged)